Terms and Conditions of IT Service

1. Parties, Registered Office & Scope of Agreement

This Master Agreement is entered into by and between Algo Software Innovations, having its principal registered office at A-801, Siddhi Towers, Ganesh Nagar, Dapodi, Pune -411012, Maharashtra, India (hereinafter referred to as the "Company"), and the individual or corporate entity procuring software services (hereinafter referred to as the "Client" or "User").

The Company provides custom Information Technology software scripting, logic translation, dedicated cloud VPS provisioning, Server AMC maintenance, and server VAPT audits under Service Accounting Code (SAC) 998314.

2. Non-Advisory, Non-Vendor & Pure IT Status Declaration

The Client explicitly acknowledges and agrees to the following core regulatory declarations:

• The Company is NOT registered with SEBI as an Investment Adviser (IA), Research Analyst (RA), Portfolio Management Service (PMS), or Stock Broker.
• The Company does NOT act as an algo service provider, algo vendor, or exchange-empaneled algo provider/vendor. We are strictly an independent IT software engineering and cloud infrastructure firm.
• The Company does NOT provide buy/sell recommendations, stock tips, portfolio management, or financial advice under any circumstances.
• The Company does NOT guarantee, promise, or warrant any returns, profits, or capital protection. Financial trading involves substantial risk of capital loss, and the Client bears 100% financial and operational responsibility for all trading outcomes.

3. 100% User Ownership & Dedicated Cloud VPS Isolation

All software scripts are developed strictly according to the user’s self-directed technical specifications. The resulting algorithmic code executes exclusively inside the Client’s private, dedicated Virtual Private Server (VPS) node. The Client retains 100% control over trade execution, broker API connection parameters, position sizing, risk rules, and emergency square-offs.

4. Non-Refundable Nature of Engineering Work & Coding Fees

Because custom software scripting, code optimization, and server configuration involve dedicated engineer time, immediate technical labor, and full unencrypted source code delivery:

• All payments made for custom strategy coding, Pine Script development, Python bot engineering, and VPS setup assistance are 100% FINAL, NON-CANCELLABLE, and NON-REFUNDABLE once engineering work has begun or source code has been delivered.
• VPS hosting services procured through our Hostinger referral partner are billed directly by Hostinger under Hostinger's own service terms and cancellation policies.

5. Refer & Earn Program Credits & Redemption Policy

Referral bonuses, coupon discounts, and invite credits accrued under the algoh Refer & Earn program are strictly non-transferable, non-withdrawable to personal bank accounts, and non-convertible to liquid cash. All referral balances must be redeemed exclusively as payment deductions toward custom strategy development packages and code update fees.

6. Complexity-Based Pricing Scope & Post-Delivery Updates

Baseline prices listed on the algoh.in website are starting estimates for standard single-logic algorithms. The final fixed fee is agreed upon with the Client prior to coding based on the total complexity of the rulebook (including number of indicators, multi-timeframe rules, dynamic strike selection, and multi-broker routing). Once delivered, any subsequent parameter alterations, logic revisions, or new rule additions are treated as separate maintenance tasks subject to standard update fees (₹499/update).

7. Governing Law & Dispute Resolution Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, claim, or proceeding arising under or in connection with these Terms shall be subject to the exclusive territorial jurisdiction of the competent courts located in Pune, Maharashtra, India. Prior to initiating any formal court proceedings, the parties agree to resolve disputes amicably through a single arbitrator appointed in Pune, Maharashtra.